Frequently asked questions about counselling

To begin, you book your joint assessment session and individual assessment sessions. From there, the program is structured to guide you step by step through repairing your relationship.

Couples often join The Relationship Reset when they are experiencing things like:

• Recurring arguments about the same issues

• Conversations that quickly escalate into conflict

• Feeling unheard or misunderstood by each other

• Emotional distance or disconnection

• Difficulty resolving disagreements

The program focuses on identifying these patterns and developing practical skills to manage conflict and reconnect.

That’s completely okay.

Many couples choose to seek support before problems become deeply entrenched. The Relationship Reset is designed to help couples address conflict patterns early and develop healthier communication skills moving forward.

The assessment phase includes one joint session and two individual sessions.

During this stage we explore your relationship history, current challenges, and what each partner hopes to improve. This helps identify the patterns contributing to conflict and ensures the program is tailored to your relationship.

Yes. Because this is a couples counselling program, both partners are expected to attend the joint sessions.

The process works best when both people are actively involved in understanding the relationship dynamic and practicing new communication skills together.

The first session is a chance to talk about what’s brought you here, ask questions, and see if this support feels right for you.

Yes. Because this is a couples counselling program, both partners are expected to participate in sessions.

The process works best when both people are actively engaged in the conversations and exercises designed to strengthen the relationship.

All sessions are currently held online via secure video consultation, allowing couples to attend from the comfort of their own home.

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Many couples find that online sessions feel just as effective as in-person counselling while offering greater convenience.

The first step is to book a free 15-minute Meet & Greet Zoom call.

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This short conversation allows us to briefly discuss your relationship goals and determine whether The Long Game program feels like the right fit for you both before moving into the assessment session.

Psychologists and Counsellors have different roles.​

Psychologists have extensive knowledge of the brain, and they provide valuable support to those who require diagnosis or clinical management of psychological or behavioural disorder or illness.

Psychology services may be needed if you have symptoms of mental illness or are struggling to manage a diagnosed mental illness or personality disorder. Counsellors have the skills to recognise symptoms and can provide information or referral to a GP or psychologist.

If you think you may be in need of psychology services, please do not hesitate to speak with your GP.

Counselling is not an immediate remedy. To get the best outcome, you will be required to actively and honestly participate in your sessions.

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You may be expected to complete in-home tasks outside of your sessions to help you build upon your skills or overcome issues.

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While I will work with you as best as I can, I cannot guarantee results or positive outcomes.

Counselling is typically helpful in the moment; however, if it's not, benefits can be seen over time, even after counselling has ended. The little things we learn about ourselves or pick up on in counselling can be observed sometimes years down the track.

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Sometimes it depends on how ready we are, or how ready both partners in a relationship are, to make changes that influence how successful counselling is.

No. Many people seek counselling while they are single. In fact, working on relationship patterns, emotional awareness, and boundaries can be especially helpful between relationships or while dating.

Singles counselling can support you with:

• Repeating relationship patterns

• Dating anxiety or avoidance

• Difficulty trusting or opening up

• Low confidence or self-doubt in relationships

• Healing from past relationship experiences

• Understanding attachment styles and boundaries

Sessions are guided by what feels most relevant to you.

Counselling does not guarantee outcomes such as finding a partner. Instead, it helps you understand yourself more clearly, make intentional choices, and approach relationships with greater confidence and awareness. Many people find this naturally supports healthier connections over time.

You can attend counselling while dating. Sessions can support you in navigating uncertainty, communication, emotional triggers, and decision-making as experiences arise.

Counselling takes place in a safe, professional environment. Services may be refused if you attend under the influence of alcohol or drugs, in which case the session will be terminated without a refund, and you’ll need to reschedule. If there are safety risks (to yourself or others), I may decline to provide service and offer referrals to more appropriate support options.

That’s very common. Counselling doesn’t require you to have clear answers. Sessions often begin with curiosity and reflection, helping you explore and understand what feels challenging and why.